Hospice care is specialized end-of-life care that allows patients and families to spend their final time together with comfort and dignity, receiving services focused on sustaining quality of life. Hospice works to minimize pain and manage the symptoms of advanced, life-threatening illness. In addition to the patient’s physical wellbeing, hospice also addresses spiritual, emotional, and psychological concerns of patients and their families.

At Home

If someone you love is terminally ill and would prefer to receive care at home, hospice care from Lifetime Care can help.

Our hospice staff is highly skilled at managing pain and other physical symptoms of advanced illnesses. Hospice care also assists patients and families with spiritual, emotional, and psychological concerns.

Patients who meet the eligibility criteria for hospice care including having someone who is available and willing to function as his or her primary caregiver can stay in their own homes and receive care.

Lifetime Care also provides hospice services to individuals who choose to make a “comfort care home” their residence at the end of life. Operated mostly by volunteers with support from local parishes and community groups, these homes accommodate people who are eligible for hospice care but cannot receive services in their own homes.

Role of a Primary Caregiver

With support from the Hospice team, the primary caregiver is a person the patient may turn to for routine matters. The primary caregiver:

  • Is often a spouse, parent, child or sibling
  • May also be anyone the patient desires to function in this role
  • Does not have to live with the patient (a patient may live alone as long as he or she can safely and adequately do so)

Most patients who live alone need to have someone (usually the primary caregiver) move in – or relocate to a comfort care home – as they approach the final stages of their illness.

Support for the Family

Hospice social workers help families solve problems they may face during this difficult time. Sometimes the family may need to talk about the loved one’s illness and anticipated loss, or how to best use their personal resources.

Hospice also offers pastoral counseling to help families carry out faith-related rituals that are important to the patient. The Hospice chaplain uses a network of community clergy and lay chaplains to meet these needs within the patient's and family's faith tradition.

Hospice volunteers offer support and encouragement during times of stress. They have received specialized training to prepare them to assist Hospice patients and families.

What families say about Lifetime Care Hospice

In Nursing Homes

Hospice provides the same services to nursing home residents as it does for people living in their own homes. Nurses, social workers, home health aides and other Hospice staff visit the patient in the nursing home, and medications required to control pain or other symptoms are provided by Hospice. Hospice admits eligible patients who live in nursing homes that contract with Lifetime Care for hospice services.

Benefits of Specialized Training

Hospice staff have special expertise in relieving pain and other physical symptoms, and give extra attention to a patient's and family's emotional, spiritual, and psychological well-being. Combined with the skill and experience of the nursing home staff, this creates a distinctive collaboration of care.

Hospice care supplements and enhances the care provided by the nursing home staff. The physician, nurses, social workers, nursing assistants and other services provided by the nursing home remain unchanged, and the nursing home staff continues to be the family's primary contact and source of information.

Lifetime Care Hospice provides services at more than 25 nursing homes in Monroe, Wayne and Seneca counties. See a complete list of these homes.

What families say about Lifetime Care Hospice

Hildebrandt Hospice Center

Hospice services at the Hildebrandt Hospice Care Center

Hospice Center

Most hospice care takes place where patients live – at home or in nursing homes – but hospice services are also available in the Elizabeth G. and Jennifer J. Hildebrandt Hospice Care Center, located at 2652 Ridgeway Avenue in Greece.

Sometimes a Hospice patient’s needs can only be managed effectively in a professionally supervised setting, if it becomes too difficult to assure comfort where the patient lives. When this occurs, the patient’s physician may arrange to admit the patient to the Hildebrandt Hospice Care Center.

Elizabeth G. and Jennifer J. Hildebrandt Hospice Care Center

Lifetime Care provides inpatient hospice care and hospice residence care at this free-standing hospice facility on the Unity Hospital campus in Greece. Designed and furnished like an elegant residence or hotel, this 11-bed facility embodies the hospice promise of comfort and dignity at the end of life, thanks to staff and volunteers experienced in care of the dying.

View the tour of Lifetime Care’s Hospice Inpatient Facility

At the Hildebrandt Hospice Care Center, visiting hours are 24 hours a day and seven days a week.  For the safety and comfort of our patients and visitors, quiet hours begin at 8:00 p.m., with the outside doors also locking at this time (buzzer access for additional guests). Two family members are invited to spend the night in the patient suite. Supervised children and pets are also welcome.

Any physician can admit a patient to the Hospice Care Center. Hospice physicians affiliated with Unity Health system are available to provide medical coverage for patients at this facility.

Admission for inpatient hospice care may take place only for one of the following reasons:

  • Intensive symptom management and medication regulation
  • Family teaching
  • Respite (relief) for family, up to five days

What families say about Lifetime Care Hospice

Hospice Residence Care

Hospice Residence Care

Some people do not have a home environment appropriate for hospice care, or lack the family caregiving support necessary for Hospice to provide care in the home. Through Hospice Residence care, we are able to provide services to these patients at the Hildebrandt Hospice Care Center.

In larger suites designed for longer stays, Hospice Residence Care may be appropriate for:

  • Terminal patients whose caregivers are no longer able to care for them
  • Those whose caregivers must be out of the home for long periods
  • Those who live alone without adequate support or a suitable caregiver
  • Those who no longer have a home.

With Hospice Residence Care, patients and their families enjoy access to the kinds of amenities associated with home.

For a patient insured by or eligible for Medicaid, Hospice Residence services are fully covered. For others, residence fees are usually paid privately, though some insurance companies provide coverage.

In addition, many area hospitals have made arrangements with Lifetime Care Hospice to allow a Hospice patient’s care in the hospital, if necessary.

Bereavement Services

Helping you find the way through grief

We know there are many paths a person can take on the road to personal healing. Grieving the death of a spouse, a parent or a child can be keenly felt during the holidays, but support from loved ones – and trained professionals – can help. Click here to read the essay "Beginning New Traditions" about the help a Rochester man got from his family and from Lifetime Care bereavement programs.

At the Center for Compassion and Healing, we offer many forms of support to help you find your way through grief. We offer these services to anyone who is dealing with grief, whether or not they've had prior contact with our hospice care services. About 50% of those who attend support groups have had no previous relationship with Hospice. You enjoy full access to resources that provide reassurance, understanding and encouragement – including the Harris Beach Library and Resource Center at our Winton Road location in Rochester.

Every professional or volunteer you encounter has received special training in addressing the distinctive concerns of people dealing with loss or transition. They recognize that making a personal connection is essential to fostering healing and restoring wholeness. You may also schedule a private conversation with one of our trained bereavement staff or volunteers either in person or over the phone.

During the year, Lifetime Care also sponsors memorial observances, open to the entire community (as well as families served by Hospice). Experience tells us that commemorating the lives of those we have lost can be an important step on the path to healing.

2018 Bereavement Support Services Provided

Support for Individuals (Rochester): 5,849
Support for Individuals (Newark): 644
Total Contacts: 6,493


It Helps to Talk

Lifetime Care provides an extensive menu of support groups for caregivers and for the bereaved. Trained bereavement staff and volunteers are also available for one-to-one conversations, in person or on the telephone. Please call (585) 475-8800 for more information or to make an appointment. Click here for the list of current support groups.

For further information on Bereavement and Support Groups in Monroe County call (585) 475-8800. For programs in Wayne and Seneca Countries, call (315) 332-2563.

Ceremonies of Remembrance

These special gatherings invite families to celebrate the memory of loved ones who have died, and to acknowledge the enduring strength of their caregivers. Music, readings, family tributes and memorial rituals highlight the ceremonies, which are scheduled twice a year (Spring and pre-Holiday Season) in Rochester and in the Newark area. Please call (585) 475-8800 for dates and locations.